Our Team

Practitioners who understand settlement workflows.

SmartSettle AI combines deep market-infrastructure experience with focused product development, turning complex exception management and post-trade coordination into reliable software.

David Lancer

CEO

20+ years in fintech. Led Bloomberg's global post-trade implementations and customer success for FailStation. Co-founded Middle Office Solutions serving as COO (acquired by Bloomberg 2013).

David Lancer

CEO

Cynthia Meyn

President

40+ years of experience in financial services technology and operations, including serving as EVP of Investment Operations at PIMCO. Serves as a Special Advisor at Reverence Capital and a former board member of DTCC and Omgeo.

Cynthia Meyn

President

Ben Macdonald

Senior Advisor,
Innovation

30+ years of experience in financial services technology and capital markets operations, including leading Enterprise Product at Bloomberg. Previously held senior leadership roles at Goldman Sachs and JP Morgan.

Ben Macdonald

Senior Advisor,
Innovation

Robert Tjia

Chief AI Architect

Software engineer and AI systems architect with 20+ years building large-scale, high-reliability platforms, including senior engineering roles at AWS. Designs SmartSettle AI's machine-learning models and agentic resolution architecture.

Robert Tjia

Chief AI Architect

Ken Dummitt

Senior Advisor,
Sales & Marketing

40+ years in financial services. Former Group President at SunGard, leading global revenue growth across capital markets solutions. Proven track record scaling sales organizations and driving strategic client partnerships.

Ken Dummitt

Senior Advisor,
Sales & Marketing

Tracy Brank

Director,
Customer Success

20+ years across investment operations, trade settlement, and family office fiduciary administration at AllianceBernstein, Morgan Stanley Investment Management, PIMCO, and ultra-high-net-worth offices.

Tracy Brank

Director,
Customer Success

Scott Lewis

Director,
Enterprise Implementation

Implementation and operations specialist helping financial institutions streamline post-trade workflows, data integrations, and client onboarding while delivering practical AI-driven settlement solutions.

Scott Lewis

Director,
Enterprise Implementation

Neil Southward

Head of Sales,
EMEA

20+ years' experience across banking and FinTech. 12+ years in banking operations and change management at UBS and Barclays, followed by 12+ years in FinTech at Traiana, AccessFintech and SmartSettleAI, spanning ecosystem growth, strategic partnerships and post-trade transformation.

Neil Southward

Head of Sales,
EMEA

George Chrisafis

Senior Advisor,
Market Infrastructure

Senior technology executive at Senahill Partners, Goldman Sachs, Merrill Lynch, BNY Convergex, and Credit Suisse. Expert in OMS, trading, compliance, clearance, and settlement.

George Chrisafis

Senior Advisor,
Market Infrastructure

Jonathan Shapiro

Senior Advisor,
Business Alternatives

CRO at Abacus Group. 20+ years in financial services sales. Former Head of North America Alternative Sales at BroadRidge and Head of Sales at DSTi/SS&C.

Jonathan Shapiro

Senior Advisor,
Business Alternatives

Interested in working with us?

See how SmartSettle AI resolves exceptions from T+0, with the people who built the desks behind it.